Neocase signs on new Microsoft CRM partners

Neocase Software recently forged new partnerships with 12 CRM and Microsoft resellers, who have joined Neocase's partner program and will offer the vendor's software either as a stand-alone licensed application, via an on-demand service model, or as a bundled offering with Microsoft Dynamics CRM 3.0. Neocase, a San Francisco-based customer service software maker, entered the U.S. market a year-and-a-half ago after being primarily focused on EMEA, with some presence in Latin America and Asia as well. After moving into North America, the vendor has experienced extensive growth in the last six months, said Tara Ryan, Neocase's senior vice-president of marketing. So far, Neocase has signed on close to 30 resellers, 75 per cent of which are Microsoft partners, with the remaining 25 per cent being CRM value-added resellers (VARs) and consultants.

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Applications: SaaS breaks down the walls

The one major exception to business as usual in the enterprise software arena for 2006 was SaaS (software as a service), which under the de facto leadership of Salesforce.com demonstrated that a hosted service can offer the kinds of capabilities once reserved for the giants of the enterprise software industry. .

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CRM PFC controllers offer 'best' THD level

Fairchild Semiconductor has introduced critical conduction mode (CRM) power factor correction (PFC) controller ICs designed to meet stringent standby power and harmonic regulations affecting ballast, notebook adaptors, LCD TVs and LCD monitors. The FAN7529 and FAN7530 use a patent-pending variable on-time control method to achieve total harmonic distortion (THD) performance of 'Best' THD performance "Fairchild's FAN7529 and FAN7530 PFC controllers offer designers the best THD performance on the market, an important consideration since government regulations specify that manufacturers must reduce harmful noise that can affect system reliability," said CJ Kim Fairchild's product manager, power conversion product line. "Fairchild uses a unique variable on-time control method based on ZCD winding voltage to achieve less than 10 percent THD at 25 percent of the full load.

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